It’s suggested to create a support ticket for the same to get faster resolution. Last but not the least, you should contact Ubisoft Support by providing a screenshot of your transaction history and which storefront you purchased your Helix Credits from. To do so, you can follow the next method. If in case, Helix credits have not appeared in your game inventory even after 24 hours then you’ll need to get in touch with Ubisoft Support. It’s highly recommended to wait for at least 24 hours after purchasing add-on items from the in-game Helix store and then check whether the Helix credits have been added to the inventory or not. To view purchases via the Ubisoft Store, make sure to visit the order history page on the Ubisoft Store website.Choose your username in the top-right corner of the screen.Select the transaction that you want to view.Next, select Order history > Choose a date range for your transactions.Go to the Account tab > Select Payment & billing.Open the Settings menu on your Xbox console.Your proof of purchase will now be displayed on the screen.Select the Assassin’s Creed Valhalla game that you want to see the proof of purchase.Choose a date range of the purchase > Go to Continue.Select Payments and subscriptions > Choose Transaction History.Go to Users and accounts > Choose the Account tab.Enter the PS5’s main menu and go to Settings.Select Enter > Here you can take a screenshot of the purchase.Highlight the Assassin’s Creed Valhalla game for which you want to see the proof of purchase for.Choose a date range of the purchase > Go to Next.Select Wallet > Choose Transaction History.Go to Account Management > Select Account Information.Enter the PS4’s main menu and go to Settings.Now, you’ll see your complete transaction history.Click on View purchase history under the Store & Purchase History section.Click on Account details from the drop-down.Launch the Steam client > Select your Steam account name in the top right corner of the screen.You’ll require the date of purchase, name of the game, order ID, and your account name in the top right corner of the screen to submit details. Then attach the screenshot to the support ticket for getting a quick resolution.If the purchase has been completed, make sure to take a screenshot of the purchase history.

Select the Assassin’s Creed Valhalla game that you want to view your proof of purchase.Click on the Transactions tab on the left side of the screen.Go to the Epic Games Account section on the website.

Assassin's creed valhalla uplay store